Press Release

Triple-S Management Corporation Reports Fourth Quarter 2016 Results

Company Release - 3/2/2017 7:00 AM ET

SAN JUAN, Puerto Rico, March 2, 2017 /PRNewswire/ -- Triple-S Management Corporation (NYSE:GTS), a leading managed care company in Puerto Rico, today announced quarterly consolidated revenues of $730.7 million and net income of $12.0 million, or $0.50 per diluted share, versus net income of $14.2 million, or $0.57 per diluted share, a year ago. The adjusted net income for the quarter was $3.4 million, or $0.14 per diluted share, versus adjusted net income of $11.2 million, or $0.45 per diluted share, a year ago.

Quarterly Consolidated Highlights

  • Consolidated operating revenues were $719.2 million, a 6.4% decrease from last year, reflecting lower premiums in the Managed Care segment;
  • Consolidated operating loss was $1.5 million;
  • Consolidated loss ratio was 84.7%;
  • Medical loss ratio (MLR) was 88.0%.

Roberto García-Rodríguez, President and Chief Executive Officer of Triple-S Management, commented, "The fourth quarter marked the end of a challenging but eventful transition year, with disappointing financial results but meaningful accomplishments and investments that lay the foundation for stronger long-term performance.  Beginning in the second quarter, results were negatively impacted by unanticipated trends in certain medical costs and unfavorable prior-period reserve developments. Adjusting for these reserve developments, our net income for the quarter would have increased year over year."

"Focusing on a strategy laid out early in the year, we simplified our organizational structure, integrated our three Managed Care businesses, strengthened our management team and invested in new systems capabilities. These efforts paid off in October 2016, when our Medicare Advantage HMO contract achieved a 4-star rating for payment year 2018 and again in February 2017, when our Commercial and Medicaid programs received full URAC accreditation. We also implemented measures to address the root causes of longstanding claims processing issues, exited a money-losing U.S. Virgin Islands business, and froze our defined benefit pension plan."

Garcia-Rodriguez continued, "There have been important macro developments in recent months as well. The Fiscal Oversight Board (Oversight Board) established by the Puerto Rico Oversight, Management, and Economic Stability Act (PROMESA) began operations and the Congressional Task Force on Economic Growth in Puerto Rico, also established by PROMESA, produced a report that included various recommendations to improve federal funding for the Island's healthcare delivery system.  Most recently—just two days ago—the Governor of Puerto Rico submitted a fiscal plan to the Oversight Board that contemplates significant budget reductions and program design changes in its Government Health Plan."

He concluded, "2016 has been a demanding year and we know there is still work for us to do. We will continue to direct the majority of corporate resources to strengthen our core managed care business, where we expect to see margin improvements in 2018.  We remain mindful of our commitment to making prudent, disciplined capital allocation decisions that result in long-term shareholder value. We also intend to remain a vocal advocate for the Island in Washington, D.C." 

Selected Consolidated Quarterly Details

  • Consolidated premiums earned were $701.9 million, down 6.4% from last year. The decrease was principally due to lower premiums in the Managed Care business, reflecting a decline in fully-insured membership across all sectors, offset by premium rate increases in our Commercial business, higher Property and Casualty and Life Insurance premiums, and the release of the return premium accrual to the government of Puerto Rico recognized during prior quarters.
  • At 84.7%, the consolidated loss ratio was up 290 basis points from a year ago, reflecting the 370-basis-point increase in the Managed Care MLR, offset by the 490-basis-point decline in the Life Insurance segment's loss ratio.  Excluding the impact of prior-period reserve developments, and moving the Medicare risk score revenue adjustments to the corresponding period, the consolidated loss ratio would have been 82.3%, 50 basis points higher than last year.
  • Consolidated operating expenses decreased $12.2 million and the operating expense ratio fell 50 basis points year over year, to 17.9%.  The reduction in operating expenses reflects lower payroll and related expenses and a decrease in the provision for doubtful accounts, mostly due to last year's strengthening of the allowance for doubtful receivables. This year-over-year reduction was partially offset by an increase in the Health Insurance Providers Fee in 2016, reflecting the at-risk Medicaid enrollment after the model changed in 2015.

Selected Managed Care Segment Quarterly Details

  • Managed Care premiums earned were $639.5 million, down $51.8 million, or 7.5%, year over year, largely reflecting a decrease in fully-insured membership.
    • Medicare premiums of $234.5 million decreased 16.1% year over year, reflecting lower membership and the reduction in 2016 reimbursement rates.
    • Commercial premiums were down 2.8% from a year ago, to $204.6 million, resulting from a drop in fully-insured member month enrollment, offset, in part, by higher average premium rates.
    • Medicaid premiums of $200.4 million decreased 0.7% as a result of the membership decline and the lower average premium rates negotiated with the government of Puerto Rico that went into effect July 1, 2016.  These decreases were offset, in part, by the release of $6.3 million from the accrued return premium to the government of Puerto Rico that has been recognized during prior quarters.
  • Managed Care MLR of 88.0% was up 370 basis points from the prior year. Excluding the impact of prior-period reserve developments, and moving the Medicare risk score revenue adjustments to the corresponding period, the Managed Care MLR would have been 85.4%, 130 basis points higher than a year ago, reflecting higher than expected trends in Part B drugs and additional deterioration in the experience of the ESRD population in the Medicare business and higher pharmacy claim trends in the Medicaid business.
  • Managed Care operating expenses were $95.9 million, down $8.1 million, or 7.8%, year over year, primarily reflecting the changes discussed above.

Consolidated Year-End Recap

Consolidated operating revenues for the year ended December 31, 2016 rose 2.9% year over year to $3.0 billion, primarily reflecting higher Managed Care and Life Insurance premiums. The higher Managed Care premiums reflect the additional Medicaid premiums generated under the new at-risk contract that became effective April 1, 2015 and higher average premium rates in the Commercial business, partially offset by lower Commercial and Medicare membership. Total Medicaid premiums during this period were $783.2 million, $176.0 million higher than last year. Consolidated claims for the year were $2.5 billion, up 6.6% over last year, primarily reflecting the higher fully-insured Managed Care enrollment associated with the new Medicaid contract. The consolidated loss ratio was up 220 basis points to 85.5%  and the MLR rose 240 basis points to 88.6%. Excluding the impact of prior-period reserve developments and moving the Medicare risk score revenue adjustments to the corresponding period, the Managed Care MLR for the year would have been 88.1%, 110 basis points higher than a year ago. Consolidated operating expenses for the year were $493.9 million and the operating expense ratio was 17.0%. Consolidated net income for the year was $17.4 million, or $0.71 per diluted share, based on weighted average shares outstanding of 24.5 million, compared with net income of $52.1 million, or $2.02 per diluted share, based on weighted average shares outstanding of 25.8 million, for the same period last year. Adjusted net income for the year was $3.2 million, or $0.13 per diluted share, versus adjusted net income of $36.8 million, or $1.43 per diluted share, in 2015.

2017 Outlook

García-Rodríguez commented, "We have previously expressed our intention to offer 2017 guidance and we certainly chose an interesting moment to do so.  The proposed cuts and design changes in the Government Health Plan (GHP), along with the broader economic impact of the fiscal control measures required by the Fiscal Oversight Board, make it very challenging to forecast our GHP business and could impact our other businesses as well.  As a result of these market uncertainties, today we are not providing guidance in the traditional sense.  Nonetheless, we would like to provide some directional guidance regarding our Commercial and Medicare businesses.

"In the Commercial business, we continue to be successful in our new sales and retention strategies, with January fully-insured membership totaling nearly 338,000. We expect full-year at-risk member month enrollment to be approximately 4.0 million, plus or minus 5%, considering that we are still experiencing some attrition but also expect to add new groups. Our MLR should be in the 84.5% to 86.5% range.

"In the Medicare Advantage business, we had a successful open enrollment season in terms of retention and new sales.  Membership as of January 31st was 121,000 and we expect that to remain stable during the year with full year member month enrollment of about 1.5 million, plus or minus 5%. The expected MLR should be between 90% and 92%.

"Our ancillary segments are expected to continue showing stable results.  In 2017 Life insurance and Property and Casualty premiums are expected to reach $162 million and $90 million, respectively, plus or minus 5%.

"Investment income should be at the same level as in 2016 and administrative expenses should be in a range of $460 million to $485 million.

"We will continue offering directional information—such as estimates, targets or trends―where it makes sense to help guide market expectations.   As time progresses and the environment stabilizes, we will consider when and if it would be appropriate to provide consolidated earnings estimates on a regular basis." 

Conference Call and Webcast

Management will host a conference call and webcast on March 2, 2017 at 9:00 a.m. Eastern Time to discuss its financial results for the three months and the year ended December 31, 2016. To participate, callers within the U.S. and Canada should dial 1-855-327-6837 and international callers should dial 1-631-891-4304 about five minutes before the call.

To listen to the webcast, participants should visit the "Investor Relations" section of the Company's website at www.triplesmanagement.com several minutes before the event is broadcast and follow the instructions provided to ensure they have the necessary audio application downloaded and installed. This program is provided at no charge to the user. An archived version of the call, also located on the "Investor Relations" section of Triple-S Management's website, will be available about two hours after the call ends and for at least the following two weeks. This news release, along with other information relating to the call, will be available on the "Investor Relations" section of the website.

About Triple-S Management Corporation

Triple-S Management Corporation is an independent licensee of the Blue Cross Blue Shield Association. It is one of the leading players in the managed care industry in Puerto Rico. Triple-S Management has the exclusive right to use the Blue Cross Blue Shield name and mark throughout Puerto Rico, the U.S. Virgin Islands, and Costa Rica. With more than 50 years of experience in the industry, Triple-S Management offers a broad portfolio of managed care and related products in the Commercial, Medicare Advantage, and Medicaid markets under the Blue Cross Blue Shield marks.  It also provides non-Blue Cross Blue Shield branded life and property and casualty insurance in Puerto Rico. For more information about Triple-S Management, visit www.triplesmanagement.com or contact kwaller@allwayscommunicate.com.

Non-GAAP Financial Measures

This earnings release presents information about the Company's adjusted net income, which is a non-GAAP financial metric provided as a complement to the results provided in accordance with accounting principles generally accepted in the United States of America (GAAP). A reconciliation of adjusted net income to net income, the most comparable GAAP financial measure, is provided in the accompanying tables found at the end of this release.

Forward-Looking Statements

This document contains forward-looking statements, as defined in the Private Securities Litigation Reform Act of 1995. Forward-looking statements include information about possible or assumed future sales, results of operations, developments, regulatory approvals or other circumstances. Sentences that include "believe", "expect", "plan", "intend", "estimate", "anticipate", "project", "may", "will", "shall", "should" and similar expressions, whether in the positive or negative, are intended to identify forward-looking statements.

All forward-looking statements in this news release reflect management's current views about future events and are based on assumptions and subject to risks and uncertainties. Consequently, actual results may differ materially from those expressed here as a result of various factors, including all the risks discussed and identified in public filings with the U.S. Securities and Exchange Commission (SEC).

In addition, the Company operates in a highly competitive, constantly changing environment, influenced by very large organizations that have resulted from business combinations, aggressive marketing and pricing practices of competitors, and regulatory oversight. The following factors, if markedly different from the Company's planning assumptions (either individually or in combination), could cause Triple-S Management's results to differ materially from those expressed in any forward-looking statements shared here:

  • Trends in health care costs and utilization rates
  • Ability to secure sufficient premium rate increases
  • Competitor pricing below market trends of increasing costs
  • Re-estimates of policy and contract liabilities
  • Changes in government laws and regulations of managed care, life insurance or property and casualty insurance
  • Significant acquisitions or divestitures by major competitors
  • Introduction and use of new prescription drugs and technologies
  • A downgrade in the Company's financial strength ratings
  • A downgrade in the Government of Puerto Rico's debt
  • Litigation or legislation targeted at managed care, life insurance or property and casualty insurance companies
  • Ability to contract with providers consistent with past practice
  • Ability to successfully implement the Company's disease management, utilization management and Star ratings programs
  • Ability to maintain Federal Employees, Medicare and Medicaid contracts
  • Volatility in the securities markets and investment losses and defaults
  • General economic downturns, major disasters, and epidemics

This list is not exhaustive. Management believes the forward-looking statements in this release are reasonable. However, there is no assurance that the actions, events or results anticipated by the forward-looking statements will occur or, if any of them do, what impact they will have on the Company's results of operations or financial condition. In view of these uncertainties, investors should not place undue reliance on any forward-looking statements, which are based on current expectations. In addition, forward-looking statements are based on information available the day they are made, and (other than as required by applicable law, including the securities laws of the United States) the Company does not intend to update or revise any of them in light of new information or future events.

Readers are advised to carefully review and consider the various disclosures in the Company's SEC reports.

Earnings Release Schedules and Supplementary Information


Condensed Consolidated Balance Sheets

Exhibit I

Condensed Consolidated Statements of Earnings

Exhibit II

Condensed Consolidated Statements of Cash Flows

Exhibit III

Segment Performance Supplemental Information

Exhibit IV

Reconciliation of Non-GAAP Financial Measures

Exhibit V

Exhibit I


Condensed Consolidated Balance Sheets

(dollar amounts in thousands)

Unaudited




















December 31,

2016


December 31,

2015

Assets















Investments


$

1,433,392


$

1,341,546

Cash and cash equivalents



103,428



197,818

Premium and other receivables, net



286,365



282,646

Deferred policy acquisition costs and value of business acquired



194,787



190,648

Property and equipment, net



66,369



73,953

Other assets



134,658



119,534








    Total assets


$

2,218,999


$

2,206,145















Liabilities and Equity















Policy liabilities and accruals


$

1,102,237


$

1,067,537

Accounts payable and accrued liabilities



219,191



254,925

Long-term borrowings



35,085



36,827








    Total liabilities



1,356,513



1,359,289







Stockholders' equity:








Common stock



24,272



24,999


Other stockholders' equity



838,891



822,527








   Total Triple-S Management Corporation stockholders' equity



863,163



847,526









Non-controlling interest in consolidated subsidiary



(677)



(670)









Total stockholders' equity



862,486



846,856









Total liabilities and equity


$

2,218,999


$

2,206,145







Exhibit II

Condensed Consolidated Statements of Earnings

(dollar amounts in thousands, except per share data)

Unaudited


























For the Three Months Ended


For the Year Ended








December 31,


December 31,








2016


2015


2016


2015

Revenues:














Premiums earned, net


$

701,871



749,771


$

2,890,641



2,783,154


Administrative service fees



4,094



4,870



17,843



44,705


Net investment income



12,343



12,640



48,913



45,174


Other operating revenues



863



1,063



3,461



3,719

















Total operating revenues



719,171



768,344



2,960,858



2,876,752



















Net realized investment gains (losses):














Total other-than-temporary impairment losses on securities



-



(723)



(1,434)



(5,212)


Net realized gains, excluding other-than-temporary impairment losses on securities



10,425



4,405



18,813



24,153





















Total net realized investment gains on sale of securities



10,425



3,682



17,379



18,941




















Other income, net



1,101



1,912



6,569



7,043

















Total revenues



730,697



773,938



2,984,806



2,902,736

































Benefits and expenses:














Claims incurred



594,241



613,478



2,472,191



2,318,715


Operating expenses



126,396



138,635



493,894



518,721

















Total operating costs



720,637



752,113



2,966,085



2,837,436




















Interest expense



1,906



1,934



7,635



8,169

















Total benefits and expenses



722,543



754,047



2,973,720



2,845,605

















Income before taxes



8,154



19,891



11,086



57,131















Income tax (benefit) expense



(3,888)



5,730



(6,345)



5,099















Net income 



12,042



14,161



17,431



52,032
















Less: Net loss attributable to the non-controlling interest



1



4



7



89















Net income attributable to Triple-S Management Corporation

$

12,043


$

14,165


$

17,438


$

52,121



















Earnings per share attributable to Triple-S Management Corporation:











Basic net income per share


$

0.50


$

0.57


$

0.71


$

2.03

Diluted net income per share


$

0.50


$

0.57


$

0.71


$

2.02



















Exhibit III

Condensed Consolidated Statements of Cash Flows

(dollar amounts in thousands)

Unaudited




















For the Year ended








December 31,








2016


2015













Net cash provided by operating activities


$

6,471


$

229,094











Cash flows from investing activities:








Proceeds from investments sold or matured:









Securities available for sale:










Fixed maturities sold



400,848



355,045




Fixed maturities matured/called



56,988



67,615




Equity securities sold



109,049



100,152



Securities held to maturity - fixed maturities matured/called



1,538



640


Acquisition of investments:









Securities available for sale:










Fixed maturities



(482,252)



(469,198)




Equity securities



(163,119)



(92,844)



Securities held to maturity - fixed maturities



(1,445)



(624)


Increase in other investments



(2,493)



(2,427)


Net disbursements for policy loans



(663)



(641)


Net capital expenditures



(4,750)



(9,094)














 Net cash used in by investing activities



(86,299)



(51,376)











Cash flows from financing activities:








Repurchase and retirement of common stock



(21,371)



(48,287)


Change in outstanding checks in excess of bank balances



12,250



(1,786)


Repayments of long-term borrowings



(1,742)



(37,640)


Proceeds from policyholder deposits



18,224



16,563


Surrenders of policyholder deposits



(21,923)



(18,787)














 Net cash used in financing activities



(14,562)



(89,937)














 Net (decrease) increase in cash and cash equivalents



(94,390)



87,781













Cash and cash equivalents, beginning of period



197,818



110,037











Cash and cash equivalents, end of period


$

103,428


$

197,818











Exhibit IV

Segment Performance Supplemental Information











(Unaudited)


Three months ended December 31,


Year ended December 31,

(dollar amounts in millions)

2016

2015

Percentage Change


2016

2015

Percentage Change

Premiums earned, net:









Managed Care:










Commercial

$     204.6

$     209.9

(2.5%)


$     841.4

$     844.6

(0.4%)



Medicare

234.5

279.6

(16.1%)


1,023.9

1,097.7

(6.7%)



Medicaid

200.4

201.9

(0.7%)


783.2

607.2

29.0%




Total Managed Care

639.5

691.4

(7.5%)


2,648.5

2,549.5

3.9%


Life Insurance

40.0

38.3

4.4%


156.9

148.1

5.9%


Property and Casualty

23.0

20.7

11.1%


87.9

87.6

0.3%


Other



(0.6)

(0.6)

0.0%


(2.7)

(2.0)

(35.0%)





Consolidated premiums earned, net

$     701.9

$     749.8

(6.4%)


$   2,890.6

$   2,783.2

3.9%

Operating revenues (loss): 1









Managed Care

$     648.6

$     700.9

(7.5%)


$   2,686.0

$   2,610.6

2.9%


Life Insurance

46.2

45.0

2.7%


181.8

172.6

5.3%


Property and Casualty

25.3

23.2

9.1%


96.8

96.3

0.5%


Other



(0.9)

(0.8)

(12.5%)


(3.7)

(2.7)

(37.0%)





Consolidated operating revenues

$     719.2

$     768.3

(6.4%)


$   2,960.9

$   2,876.8

2.9%

Operating (loss) income: 2









Managed Care

$      (10.3)

$       14.2

(172.5%)


$      (36.8)

$       20.5

(279.5%)


Life Insurance

6.6

5.6

17.9%


21.5

20.0

7.5%


Property and Casualty

2.6

1.7

52.9%


12.1

8.3

45.8%


Other



(0.4)

(5.3)

92.5%


(2.0)

(9.4)

78.7%





Consolidated operating (loss) income

$        (1.5)

$       16.2

(109.3%)


$        (5.2)

$       39.4

(113.2%)

Operating margin: 3









Managed Care

(1.6%)

2.0%

-360 bp


(1.4%)

0.8%

-220 bp


Life Insurance

14.3%

12.4%

190 bp


11.8%

11.6%

20 bp


Property and Casualty

10.3%

7.3%

300 bp


12.5%

8.6%

390 bp


Consolidated

(0.2%)

2.1%

-230 bp


(0.2%)

1.4%

-160 bp

Depreciation and amortization expense

$         3.5

$         4.3

(18.6%)


$       14.1

$       16.4

(14.0%)














1 Operating revenues include premiums earned, net, administrative service fees and net investment income.

2 Operating income or loss include operating revenues minus operating costs.  Operating costs include claims incurred and operating expenses.

3 Operating margin is defined as operating income or loss divided by operating revenues.

 










Managed Care Additional Data

Three months ended
December 31,


Year ended

December 31,

(Unaudited)


2016

2015


2016

2015

Member months enrollment:







Commercial:








Fully-insured

1,010,374

1,103,959


4,209,920

4,492,395



Self-insured

526,721

540,892


2,144,621

2,221,327




Total Commercial

1,537,095

1,644,851


6,354,541

6,713,722


Medicare Advantage

334,570

373,694


1,394,272

1,447,420


Medicaid:









Fully-insured

1,195,700

1,272,741


4,829,729

3,855,945



Self-insured

-

-


-

4,229,082




Total Medicaid

1,195,700

1,272,741


4,829,729

8,085,027





Total member months

3,067,365

3,291,286


12,578,542

16,246,169

Claim liabilities (in millions)




$            349.0

$            348.3

Days claim payable




54

58

Premium PMPM:







Managed Care

$       251.71

$      251.38


$          253.84

$          260.27



Commercial

202.50

190.13


199.86

188.01



Medicare Advantage

700.90

748.21


734.36

758.38



Medicaid 

167.60

158.63


162.16

157.47

Medical loss ratio:

88.0%

84.3%


88.6%

86.2%


Commercial

81.2%

83.4%


85.2%

84.2%


Medicare Advantage

91.1%

79.6%


90.3%

84.6%


Medicaid 


91.4%

91.4%


90.1%

91.5%

Adjusted medical loss ratio: 1

85.4%

84.1%


88.1%

87.0%


Commercial

79.9%

85.4%


83.9%

86.6%


Medicare Advantage

86.0%

78.1%


90.0%

84.7%


Medicaid 


90.4%

91.4%


90.2%

91.4%

Operating expense ratio:







Consolidated

17.9%

18.4%


17.0%

18.3%


Managed Care

14.9%

14.9%


14.0%

15.1%












1 The adjusted medical loss ratio accounts for subsequent adjustments to estimates, such as prior-period reserve developments and Medicare premium adjustments, and presents them in the corresponding period.

 

Managed Care Membership by Segment






As of December 31,




2016

2015

Members:





Commercial:







Fully-insured



335,643

367,278



Self-insured



173,514

180,356



Total Commercial


509,157

547,634


Medicare Advantage


110,297

123,888


Medicaid


397,918

422,922



Total members


1,017,372

1,094,444









Exhibit V

Reconciliation of Non-GAAP Financial Measures







Adjusted Net Income

(Unaudited)


Three months ended
December 31,

Year ended 
December 31,

(dollar amounts in millions)

2016

2015


2016

2015

Net income


$       12.0

$       14.2


$       17.4

$       52.1

Less adjustments:







Net realized investment gains, net of tax

8.3

3.0


13.9

15.2


Contingency accrual

-

-


-

(4.4)


Non-recurring tax benefit

-

-


-

3.1


Private equity investment income, net of tax 1

0.3

-


0.3

1.4



Adjusted net income

$         3.4

$       11.2


$         3.2

$       36.8



Diluted adjusted net income per share

$       0.14

$       0.45


$       0.13

$       1.43












Adjusted net income is a non-GAAP financial metric and should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP.  Management believes that the use of this adjusted net income and adjusted net income per share provides investors and management useful information about the earnings impact of realized investment gains and other non-recurring items impacting the Company's results of operations.  This non-GAAP metric does not consider all of the items associated with the Company's operations as determined in accordance with GAAP. As a result, one should not consider these measures in isolation.

1 The adjusted net income for 2015 was modified to exclude equity pick-up generated from private equity investments.

 

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SOURCE Triple-S Management Corporation